Estimated Wait Time
The estimated wait time is the measurement of how long a caller must wait in queue until an agent or representative answers the call.
E -1
Europe’s telecommunications framework features an equivalent to the T-1 or DC-1, known as the E1 line. This system is tailored for a 2.048 Mbps ITU-compliant service, setting the standard for a 30-channel digital phone system across the continent. In Europe, this level of service is not just an option but a baseline requirement, ensuring a […]
E -1
Europe’s version of T-1 or DC-1. It’s designated for 2.048 Mbps ITU which is the standard for the 30-channel digital phone service in Europe. All systems in Europe should at least meet the basic standard.
E-Fax Solutions
VoIP solutions enable electronic faxing by sending files over the internet instead of over traditional phone lines. E-fax users send and receive fax files over email, and the electronic fax application converts outgoing files into faxable formats and converts incoming files back into a user-friendly format like PDF. This conversion preserves the security of traditional […]
