VoIP for Call Centers: Tech and Time Savers for Frazzled Call Floors
Thank you for calling. Please hold. This may be the single deadliest phrase muttered into phones in offices across America. VoIP for call centers can add some much-needed stress relief for busy, phone-reliant offices. Combine that tech advantage with some call floor strategy and you’ve got a recipe to avoid the customer-repelling phrase: “Sorry for […]
2 Huge Reasons to Switch from Telecoms to VoIP for Call Centers
Reaching the year-over-year growth that is the hallmark of a healthy business can put more than a few grey hairs on your head. That’s why we encourage call centers looking for cost savings and performance improvements to track the yearly contract expirations on their telecom contracts and seriously consider a VoIP solution.
