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There are two options for backup power for the phones:
Each phone can be plugged into a small UPS backup battery, which will keep the phone running in the event of a power outage. This can typically also be used as a backup for your PC.
Alternatively, a larger central backup battery can be used in combination with a "Power-Over-Ethernet" (PoE) Ethernet switch. In this configuration, the phones draw power from their network connection, which is then backed-up centrally
Note that in addition, any broadband internet access equipment must also have backup power in order to continue phone service after a power outage.
A soft-phone is a program that runs on a computer and provides the ability to make and receive phone calls, using the microphone and speakers of your computer.
4Voice Business Phone Service has been tested with several soft-phones, please contact us for recommendations.
Physical phones require a wired connection and will not work with Wi-Fi.
Soft-phones installed on a laptop can work over WiFi, but note that due to unpredictable delays, speech quality may be affected.
With 4Voice service, all calls within the continental United States, Canada and Puerto Rico are considered local. Domestic calls going to Hawaii and Alaska are considered international and are billed at international rates.
To view our international calling rates, download our international rate table - click here. Please note that rates are subject to change.