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Direct Inward Dialing (DID)

A company’s DID number is a phone number that can reach a specific phone line through a company’s VoIP PBX. Multiple DIDs (or phone numbers) can route to the same phone system, and be configured to ring to different destinations, like auto-attendants or direct users. DIDs are direct phone numbers – a quicker alternative to dialing extensions or having a single number that routes to an IVR menu.

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