Contact us at 888-864-2317 or Click Here

Interactive Voice Response (IVR)

Interactive Voice Response is the technology that powers automated phone menus.

IVR menus are recordings that answer incoming calls by prompting callers with commands like “press 1 for sales” or “say ‘customer service’ for support.” The IVR system interprets the voice command or number tone to route calls through a VoIP PBX. This way, callers can easily reach the correct person or department through a company’s main number without the need for a live receptionist.

Tags: I


Redefining the way you communicate... now that’s something to smile about. See why.

Schedule a Demo!