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4Voice offers hundreds of features in your phone integration. Some of the most valuable include custom routing so calls go to your cell phone when you're on the go, our handling methods so your system is never disrupted due to an outage or other technical issues, and VoIP SMS/texting services so you can communicate with your clients from any location or device using your business number.
Our VoIP phone system is scalable. That means you will never need to find a larger company once you start adding employees. We can add an employee with a new extension and add remote or home-based workers seamlessly without callers ever being aware their call is being sent to a remote worker outside the office.
Working within the cloud has some advantages our CloudQ has some distinct features. It allows you to manage call queues and agents. You can also track agents' availability throughout the day including lunch and breaks.
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