VoIP SIP trunking (SIP stands for Session Initiation Protocol) is the technology that makes IP-based calling possible. In contrast to traditional phone systems that rely on landline cables, VoIP SIP uses existing internet connections to function. And since most businesses have internet by default, more and more are switching to VoIP to reap the benefits – in fact, it’s been overtaking landline service since 2005.
Here are the top 3 ways a hosted VoIP setup helps offices save.
- Physical Infrastructures Demand Higher Prices than Internet-Based Models
Traditional landline phones rely on physical cables designated to transmit voice data. This means that businesses may need to install cables when they move into a new space and reconfigure or expand them to accommodate company growth and changes. And for those managers that haven’t had to endure a landline installation process… it’s no cakewalk. It’s time-consuming, expensive, disruptive and an overall pain in the neck.
SIP VoIP trunking removes many of the physical requirements from the equation to provide a solution that’s mobile and scalable.
First, offices that plan to grow or relocate need only allocate additional virtual lines for new employees – to do so, providers can issue new phone numbers as needed. This flexibility eliminates some of the negatives around forecasting business needs.
Tip: Landline providers require clients to subscribe to bundles of lines: an office needing more lines may be required to add another 16-line bundle with no option to buy the one or two lines they really need. With VoIP, clients can easily add or remove one-off lines.
In addition to saving by avoiding forced line bundling, VoIP PBX service’s line structure lends itself to much lower prices overall. Since the lines are virtual, providers can issue them without needing to cover installation and equipment overhead. VoIP lines can come as cheap as $10 a month.
Provider-Owned Equipment Cuts Maintenance Costs
With hosted business VoIP solutions, the provider owns and maintains most equipment while offices are only responsible for the phones themselves. This way, the VoIP provider takes on most repairs, maintenance and updates – including associated expenses – so offices only need to pay to replace handsets or wires when needed.
Aside from eliminating the costs of business-driven maintenance, the time saved in troubleshooting, planning and implementing repairs translates to increased productivity and profit.
Further, VoIP’s internet-driven technology allows updates to phones and plans without disrupting service. With physical landlines, updates require significant work; a VoIP business phone system, by contrast, updates the same way a smartphone app or operating system does. Providers manage these updates to ensure their clients receive reliably modern, quality service.
Over time, frequent updates create a modern phone solution that requires fewer repairs and eliminates the need for expensive, large-scale infrastructure replacements or overhauls.
Advanced Features Promote Productivity
Frequent updates allow VoIP providers to keep their service at the industry’s cutting-edge and supply clients with high-demand features such as electronic faxing, voicemail transcription and more.
Not surprisingly, the features usually in highest demand are those that boost productivity.
With capabilities ranging from texting customers to integrating VoIP service with an existing CRM, VoIP services offer features designed to improve office functionality. Over time, this productivity increase helps increase revenue.
What’s more, the pricing for advanced VoIP features is far lower than landline pricing. Since they’re internet-powered, they are much less costly for providers to implement and maintain. This low-cost delivery also means a broader range of services at the base price, instead of charging for individual features, as landlines do.
Cut Costs with a Modern VoIP SIP Solution
A bonus to having more advanced features? They give off an air of professionalism and modernity. A business's image can be a deciding factor when a customer weighs your business against competitors - don’t turn off customers with a problematic IVR menu, outdated greeting or a transfer that leads to nowhere.
To learn about some of the other features driving businesses to save with VoIP, download our infographic on the 10 benefits to 4Voice’s business VoIP solutions.